Supporting Positive Change
BIG (Behaviour Intervention and Growth) is dedicated to providing specialist behaviour support that transforms lives and empowers individuals to thrive.
Why We Do What We Do
BIG was founded with a clear mission: to provide high-quality, compassionate behaviour support that makes a real difference in people's lives.
We understand that behaviours of concern often arise from unmet needs, communication challenges, or environmental factors. Our approach focuses on understanding the 'why' behind behaviours and developing strategies that address root causes.
Our team is passionate about reducing restrictive practices and promoting positive supports that enhance quality of life, independence, and community participation for all NDIS participants we work with.
We are deeply passionate about the work we do and the people we support. Our commitment goes beyond delivering services, we strive to make a meaningful difference in the lives of individuals and families. Every participant is treated with respect, compassion, and genuine care, because we believe positive change starts with understanding, trust, and human connection.
What Guides Our Work
Person-Centred
Every plan we create puts the participant at the centre, respecting their preferences, goals, and autonomy.
Evidence-Based
Our strategies are grounded in current research and best practices in positive behaviour support.
Collaborative
We work alongside families, carers, and support teams to ensure consistent and effective implementation.
Strengths-Focused
We identify and build upon each person's unique strengths and capabilities.
Qualified & Experienced Practitioners
Our team consists of highly qualified behaviour support practitioners who are passionate about making a positive impact. Each team member brings unique expertise and a shared commitment to excellence.
Ramzi
Clinical Director
Ramzi
Clinical Director
As Clinical Director, Ramzi leads BIG with a focus on evidence-based, person-centred behaviour support grounded in trauma-informed practice and ongoing study in psychotherapy. He is passionate about reducing restrictive practices and mentoring practitioners to deliver consistent, high-quality outcomes.
Araz
Practice Manager
Araz
Practice Manager
Araz oversees the day-to-day operations of the practice, ensuring smooth coordination between practitioners, clients and families. With a strong background in service coordination, Araz supports the team to deliver timely, well-organised and responsive care.
Zara
Behaviour Support Practitioner & Team Leader
Zara
Behaviour Support Practitioner & Team Leader
Growing up alongside my two brothers with autism shaped my values and the way I approach my work. With an Honours degree in Psychology and a Masters underway, I bring both lived and professional experience to my practice. I believe meaningful support comes from understanding the person, working alongside them and those who know them best, with empathy, consistency, and cultural humility at the centre of it all.
Melak Almandawi
Registered Professional Counsellor & PBS Practitioner
Melak Almandawi
Registered Professional Counsellor & PBS Practitioner
I am a registered professional counsellor based in Liverpool, NSW, with seven years' experience working with adults, young people and families. I hold Level 2 membership with the Australian Counselling Association (ACA) and provide counselling in both English and Arabic, offering a respectful, confidential and culturally informed space for meaningful change. I work with clients across South West Sydney presenting with anxiety, trauma, emotional dysregulation, family conflict and culturally related stressors, and bring NDIS experience in service coordination and advocacy. My counselling background supports collaborative behaviour therapy, helping clients and families identify triggers, strengthen adaptive skills and develop practical, person-centred strategies.
Our Qualifications
- Registered NDIS Behaviour Support Practitioners
- Postgraduate study in psychotherapy and behavioural sciences
- Ongoing professional development and supervision
- Experience across diverse participant needs and ages
- Cultural competency training
- Trauma-informed care certification
How We Work With You
Understand
We begin with a comprehensive assessment to understand the person, their environment, and the function of behaviours.
Plan
We develop a tailored Behaviour Support Plan with practical strategies and clear goals developed collaboratively.
Support
We provide ongoing training, implementation support, and regular reviews to ensure positive outcomes.